This is a known issue caused on 2003 OS sometimes on XP as well.
The reason for this is because of the Group Policy Object Editor.
To resolve this issue please do as follow:
Hit the Start (menu) > RUN
Type: gpedit.msc
Computer Configurations > Administrative Tamplates > Printers
"Disallow installation of Printer using Kernel-mode drivers"
This record MUST be changed to DISABLED
NOW, there is a need to reinstall the Client in case it is already installed.
To view instructions in PDF use the following link:
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Why do I get error IPX not installed?
